Shattered Expectations: My Battle with Samsung
7 February 2023
I was frustrated and disappointed last year when Samsung refused to repair my Note 20 Ultra 5G under warranty. Despite my efforts to fight for what I believed was a just cause, Samsung gave me the cold shoulder. As a long-time Samsung user (and I still own one now, even after my bad experience), I know the brand can produce great products, but I'm concerned that my recent experience with their practices could be breaching the law.